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E&A eCommerce Manager

Job Description

A collective energy and ambition. A place where you can make a real difference.

We’re a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

Are you passionate about eCommerce? Do you have expert knowledge and a successful track record of managing eCommerce accounts?

If the answer is yes - then look no further as Church & Dwight UK Ltd have an exciting opportunity for a talented E&A eCommerce Manager to join our exclusive GMG (Global Markets Group Europe & Africa) team based in our London Euston Office with Hybrid working.

You will be responsible for delivering sales and profit growth through successful management of eCommerce Accounts, enhancement of our Distributor Partners eCommerce capabilities and opening of new markets and eCommerce opportunities within the Europe & Africa geography.

Key responsibilities include:

  • Full ownership of the Regions eCommerce Strategy and growth by partnering with eCommerce and cross functional teams to identify growth strategies and priorities for the EA region within the eCommerce channel & platforms.
  • Management and control of the Regions eCommerce business including Amazon Italy, Spain and other strategic eCom accounts.
  • Optimization of the go-to-market strategy: working closely with the e-distributors on cascading strategy, goal alignment and achieving KPIs according to business needs, and optimizing the go-to-market strategy to drive brand equity and market share gain.
  • Understanding of Key Distributor capabilities and ownership of agreed plans to develop their capability with clear KPI’s in place.
  • Preparation and implementation of agreed promotional plans: preparing and implementing promotional plans within agreed budget levels for each account and market, and updating them on an ongoing basis.
  • Forecast and monitor volume, value and profit: preparing volume, value, trade funding and profit budgets and forecasts for each account and market, and keeping updated records of all trade promotional funding and KPIs.
  • Conduct meetings and negotiations with customers: face to face meetings and negotiations with all relevant major account and distributor contacts at all levels, and leading joint business plans with Key Accounts/Distributors to deliver growth and achieve eCommerce key metrics.
  • Manage trade pricing and store rating: managing all trade pricing within the account portfolio and maintaining high store rating in both online and offline operations.
  • Building multi-level relationships: building multi-level relationships with internal and external stakeholders and ensuring achievement of the region’s eCommerce ambition.
  • Update personal and business CSDs: responsibility for the preparation and continual updating of personal and business CSDs (Critical Success Drivers), within the company's Personal Management System.

The successful candidate should be educated to degree level with a solid understanding of the retail sectors and trading environments within Europe. You will have good working knowledge of trade marketing and category management functions. You will be able to build and maintain good working relationships with all key distributors and stakeholders both inside and outside of Church & Dwight.  

Moreover, you will possess excellent communication and people skills, with an international mindset and cultural sensitivity, and be able to present and influence effectively at all levels. Additionally, we are looking for someone with a positive and proactive attitude and be able adapt to changing situations.

This role works 37 hours per week Monday-Friday. The successful candidate may be expected to travel within UK and overseas.

In return we offer a competitive package, including 24 days annual leave, a pension matched up to 9%, discretionary annual bonus, life assurance cover and membership of a health cash plan.

This is a great opportunity to work with recognisable global brands and to see your work in the real world. Sounds interesting? Send us your CV and let’s talk.

For more information on our company, our brands and our culture visit us at

When applying for a role and sending your cv, you understand that the Company will hold your personal data in relation to your prospective employment and will process that data for legitimate business reasons within the requirements of UK data protection laws currently in effect and as they become applicable, including the Data Protection Act 1998, the General Data Protection Regulation (Regulation (EU) 2016/679)) and any successor legislation. Candidate Privacy Notice.

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Role Location

United Kingdom

With offices in London and Folkestone, Kent, our more than 400 employees enjoy numerous benefits.

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DIVERSITY At Church & Dwight

Church & Dwight strives to create an environment where everyone feels free to bring their authentic self to work every day.

We win when we respect every employee for who they are – regardless of gender, age, race, ethnicity, religion, disability, veteran status, sexual orientation or any other differences. We believe that our employees’ contributions are richer because of their diversity. We aim to be a diverse, inclusive and equitable company and are determined to build a culture where people have the power to win together.

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CULTURE At Church & Dwight

We care - about our people, our products, our consumers and our environment. To honor these priorities, we’ve built our culture around the tenants of courage, determination and team spirit. We’re united by our small company feel and inspired by opportunities to make our mark.

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Equal Employment Opportunity for the Disabled At Church & Dwight

As an equal opportunity employer, Church & Dwight is committed to providing access and opportunities to individuals with disabilities. Applicants who require accommodation for accessibility to the online application system, the interview process, completing any pre-employment testing, or any other portion of application process, as a result of impairment from a medical or mental health condition, they may contact 877-809-8449 or email their resume and cover letter to     

To review Church & Dwight’s Equal Opportunities Employer Policy, click link below.

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