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SPD Quality Manager

Job Description

A collective energy and ambition. A place where you can make a real difference.

We’re a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

Job Title:  SPD Quality Manager

Role Summary                                                           

Responsible for ensuring the overall site(s) quality management system continuously meets or exceeds all applicable regulatory, customer, and consumer requirements.  The role requires building a skilled and cohesive Quality team that can effectively support the needs of various internal customers, including Safety, Operations, CI / Lean, R&D, and Global Quality.  The Quality Manager is recognized as a hands-on influential leader who can effectively manage quality issues and drive change through continuous improvement activities. 

Role Accountabilities and Responsibilities                                                      

  • Produce and communicate on Quality metrics to plant leadership teams as well as corporate roll up.
  • Develop annual Quality team goals and align strategies with plant leadership.
  • Ensure a cross-functional site CAPA team effectively collaborates on PQM Event (EVT) occurrences and meets or exceeds plant and corporate Non-Conformance (NC) investigation timeliness and CAPA KPI.
  • Manage and communicate out on all site audit schedules, ensure teams are adequately prepared, and provide needed support with follow-up CAPA activity.
  • Develop and deliver the time sensitive site QMR to plant/corporate leadership teams and ensure all follow-up actions are completed and effective.
  • Coordinate the implementation of Corporate Quality initiatives, projects and programs.
  • Responsible for always demonstrating best practices with driving the C&D safety culture.
  • Identify and complete individual staff development/training plans and produce annual Employee Engagement survey metrics and improvement plan to site leadership.
  • Develop and manage annual department budget.
  • Direct interaction with Corporate Brand and R&D teams supporting new product launches/improvements and coordinating site team with plant trial execution and report delivery.
  • Coordinate with Lean leadership on site training curricula development (local and global policies and procedures)
  • Participate in various CI LEAN activities as a program lead member.
  • Ensure the Quality staff is appropriately resourced and managed to effectively cover all key areas of the QMS (where applicable by product category) as part of an overall “audit ready” requirement:
  • Quality Training
  • Change control
  • NC Root Cause Analysis / CAPA
  • Validation
  • Supplier oversight/CAPA
  • Document control
  • GxP
  • Audit program
  • KPI/CSD/goal metrics
  • Cost of Poor Quality
  • Deviations/concession/risk assessment
  • Calibration
  • Release to Manufacturing / Release to Ship / Plant Test Runs (PTR)
  • Lean program support
  • Specification review & approval
  • HACCP / Food Safety / Food Defense
  • Technology transfer
  • Pest Control
  • Product release

Education and Experience                                                           

  • BS/MS degree from an accredited institution in a Science Related Field.
  • Minimum 8-10 years’ experience in Manufacturing, preferred in the Consumer Products and / or Food Manufacturing area.
  • Quality management and/or Supervisor experience in both manufacturing and corporate environments ideal in one or more of the regulated areas noted above (minimum of 5-8 years)
  • Experience in a lab environment with supervisory background.

Skills and Competencies

  • Demonstrated leadership with project management experience.
  • General knowledge Quality Management Systems (ISO 9001, FAMI-QS, GFSI), food safety, and Regulatory Requirements for 21 CFR: 110, 111, 117 and 507
  • Experience with leading CAPA teams and utilizing Root Cause Analysis associated tools to drive effective and sustained resolution.
  • Experience with utilizing data and statistics as analytical tools (e. g. Minitab)
  • Excellent oral and written communication skills.
  • Excellent organizational/time management skills.
  • Ability to effectively interact with cross-functional personnel at all levels of the organization.
  • Ability to prioritize and shift work assignments in a fast-paced environment.
  • Strong leadership abilities and skills as a team builder, coach, and mentor
  • Strong computer skills and proficiency in Office Suite products and Enterprise level systems such as SAP and Oracle

Required Training

  • On-Boarding
  • Code of Conduct
  • Sexual Harassment Avoidance
  • Safety
  • Standard Operating Procedures


Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.

For more information on our company, our brands and our culture visit us at

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Role Location

United States

With corporate offices and major plants across the country, we’re building consumer products and connecting with global offices from the place where it all began.

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DIVERSITY At Church & Dwight

Church & Dwight strives to create an environment where everyone feels free to bring their authentic self to work every day.

We win when we respect every employee for who they are – regardless of gender, age, race, ethnicity, religion, disability, veteran status, sexual orientation or any other differences. We believe that our employees’ contributions are richer because of their diversity. We aim to be a diverse, inclusive and equitable company and are determined to build a culture where people have the power to win together.

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CULTURE At Church & Dwight

We care - about our people, our products, our consumers and our environment. To honor these priorities, we’ve built our culture around the tenants of courage, determination and team spirit. We’re united by our small company feel and inspired by opportunities to make our mark.

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Equal Employment Opportunity for the Disabled At Church & Dwight

As an equal opportunity employer, Church & Dwight is committed to providing access and opportunities to individuals with disabilities. Applicants who require accommodation for accessibility to the online application system, the interview process, completing any pre-employment testing, or any other portion of application process, as a result of impairment from a medical or mental health condition, they may contact 877-809-8449 or email their resume and cover letter to     

To review Church & Dwight’s Equal Opportunities Employer Policy, click link below.

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