Senior Analyst, IT Systems

Hybrid

Role Summary                                                            

The Sr. Analyst, IT Systems is responsible for working with cross-functional teams at all levels to advance the company’s capabilities by converting business needs into IT-based solution requirements and ensuring the designed solution meets those requirements. This individual leads the analysis effort on the most significant, complex, and risky projects that impact the Finance organization and across multiple functions and provides advanced subject matter depth and breadth in process, information and technology in support of, and required by, Church & Dwight’s Finance organization. 

The responsibilities of the Sr. Analyst include understanding and validating detailed business needs, converting those business needs into IT-based solution requirements, participating in the functional design and/or configuration of the solution, proposing business process changes, testing that the solution meets the defined requirements, and providing advanced level support and assistance to help ensure fixes and enhancements are addressed and to ensure the adoption and effective use of the solution. 

The Sr. Analyst is deeply involved in improving the maturity of analysis standards, processes and practices. This individual also mentors other analysts.

Role Accountabilities and Responsibilities                                            

• Leads business needs analysis and defines the solution requirements, user stories, user personas and acceptance criteria for a solution through various methods (interviews, workshops, etc.) from various perspectives (functional, performance, security, etc.) across a variety of stakeholders at all levels 

• Negotiates needs and expectations of multiple stakeholders in defining a cohesive set of solution requirements  

• Analyzes, models, and evaluates current processes, workflows, user flows, and data to propose improved business processes to meet requirements 

• Participates in the evaluation of potential solutions in terms of viability in meeting the requirements 

• Identifies and analyzes stakeholders in terms of the solution impact and works with the project team to determine how to engage them effectively throughout the project  

• Participates in test planning and use case development activities to ensure that the solution meets the business requirements and that new functionality from enhancements do not adversely affect existing functionality 

• Provides advanced solution support, as needed, (e.g., triaging issues, training, demonstrations, support calls), applying deep expertise in the functional area and technology to help ensure  effective use of the solution  

• Liaises between business users and IT counterparts to design, develop, test, and deploy enhancements, fixes, upgrades, etc. 

• Develops documentation (e.g., user documentation, training materials, etc.) and assists in maintaining this documentation as changes are made to the solution 

Education and Experience                                                            

• Bachelor’s Degree from an accredited institution in  Business Administration,  Information Systems, Computer Science or related discipline or equivalent work experience (HR needs to verify if degree is required) 

• 8+ years’ experience in business-facing solution delivery roles 

• 5+ years’ experience in the design, delivery and support of Finance technology solutions, including SAP (ECC 6, S/4), Oracle EPM, etc. 

• Experience with solution delivery life cycle processes (e.g., Agile, DevOps, etc.)  

• Experience in business process analysis/design 

• Experience employing the skills at the designated proficiency level as indicated in the skills model below.