Skip to main content

Warehouse Quality Associate

Job Description

A collective energy and ambition. A place where you can make a real difference.

We’re a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.


The Warehouse Quality Associate is responsible for product release and maintain product compliance records as per Canadian regulations for regulated and non-regulated products. The main responsibilities of the position relate to the management of activities to ensure and maintain the conformity of imported products. The Associate will ensure regulatory monitoring to meet these requirements and address any shortcomings.


  • Ensure that all activities related to warehousing, storage and transportation of the products are as per current GMP and not limited to GUI-0069 guidance.
  • Perform product release, manage retain samples and testing requirements as per the procedures and current GMP requirements for regulated imported product.
  • Manage product returns and disposal, including product reconciliation
  • Manage and co-ordinate product recalls
  • Complete Quality Events /Incident forms and reports as required.
  • Performs the risk assessment with respect to the discrepancies and non-conformities
  • Maintains quality documentation logs and checklists
  • Review warehouse sanitation and pest control logs as required
  • Ensures the review of controlled documents for product release (including but not limited to SOPs, Master Batch Records (MBR), Specifications, Methods, stability data, temperature monitoring devices, etc.)
  • Maintain records for regulated imported products not limited to CoA, CoC, testing, inspection, etc.
  • Participate in validation of ERP/WMS/automated temperature monitoring and other electronic systems in the warehouse facility.
  • Conduct and report transportation studies, as per protocols.
  • Participates in the drafting/revision and/or approval of standard operating procedures (SOPs)
  • Evaluate facility /product changes and deviations
  • Provides support during audits (internal, external and corporate).
  • Engage in lean and continuous improvement programs to improve quality systems
  • Compiles data and generates KPIs related to quality systems
  • Manages training matrix and training program
  • Provide basic GMP training to new employees.
  • Uses problem-solving tools to improve quality performance and nonconformities.
  • To perform other related duties and projects as assigned.


  • Bachelor’ degree in  Science, Chemistry or other relevant disciplines
  • Minimum of 5 years of experience with Quality Systems in relation to deviations, investigations, results out of specification (OOS), corrective and preventive actions (CAPA), change controls and complaints in the pharmaceutical / medicinal industry
  • Experience in Canadian regulations on pharmaceutical, OTC, Natural Health Products, Cosmetics, Food or medical devices
  • Ability to read and interpret the various regulatory guides and technical procedures
  • Ability to analyze and process data to draw appropriate conclusions
  • Strong ability to manage multiple priorities in a constantly changing environment
  • Excellent computer skills and writing abilities
  • Excellent communication skills, interpersonal skills and attention to detail. Capable of working effectively in teams. 
  • Knowledge of computer systems: Microsoft Office suite, SAP, WMS, Solabs & Swisslog
  • Candidate should be able to lift up to 35 lbs., to ascend and descend ladders to rack heights.
  • Fluent in English (written and oral communication), French is an asset
  • Certification in Lean Six Sigma would be an asset

Church and Dwight Canada is an equal opportunity employer committed to providing a barrier-free, inclusive and accessible work environment. Applicants may be entitled to reasonable accommodation in respect of a legally protected characteristic in accordance with applicable human rights legislation. If you require accommodation on this basis, we will work with you to meet your needs. Please inform our Human Resources department if you require an accommodation in completing this application for employment or for otherwise participating in the application process.

Ourlocation Detail Page Canada Page Hero Image
Ourlocation Listingpage Uk Image

Role Location


Canada is more than its hulking-mountain, craggy-coast good looks: it also cooks extraordinary meals, rocks cool culture and unfurls wild, moose-spotting road trips.

Explore this location
Ourculture Widget Diversity Mini

DIVERSITY At Church & Dwight

Church & Dwight strives to create an environment where everyone feels free to bring their authentic self to work every day.

We win when we respect every employee for who they are – regardless of gender, age, race, ethnicity, religion, disability, veteran status, sexual orientation or any other differences. We believe that our employees’ contributions are richer because of their diversity. We aim to be a diverse, inclusive and equitable company and are determined to build a culture where people have the power to win together.

Learn More
C&D 500X500 127563

CULTURE At Church & Dwight

We care - about our people, our products, our consumers and our environment. To honor these priorities, we’ve built our culture around the tenants of courage, determination and team spirit. We’re united by our small company feel and inspired by opportunities to make our mark.

Learn More
C&D 500X500 035

Equal Employment Opportunity for the Disabled At Church & Dwight

As an equal opportunity employer, Church & Dwight is committed to providing access and opportunities to individuals with disabilities. Applicants who require accommodation for accessibility to the online application system, the interview process, completing any pre-employment testing, or any other portion of application process, as a result of impairment from a medical or mental health condition, they may contact 877-809-8449 or email their resume and cover letter to     

To review Church & Dwight’s Equal Opportunities Employer Policy, click link below.

Learn More