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Contract Manufacturing Quality Lead

Job Description

A collective energy and ambition. A place where you can make a real difference.

We’re a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

Are you a Quality professional with a passion for driving continuous improvement and ensuring high-quality products? Join our team in Folkestone on a permanent basis as a Contract Manufacturing Quality Lead and play a crucial role in maintaining and improving our quality systems.

As the Contract Manufacturing Quality Lead, you will be responsible for overseeing the quality systems in the Global QMS across corporate, manufacturing locations, distribution centers, and contract facilities. You will ensure that our systems and processes meet regulatory, customer, certification, and company requirements for various product types, including Food, Medical Device, OTC Drug, Dietary Supplements, and consumer products.

This role is responsible for providing quality oversight to all European contract manufacturers.  This includes ensuring high quality product is released into markets, contract manufacturers are compliant to all requirements, and quality events are investigated and resolved quickly for rapid issue resolution to reduce negative supply impact. In addition, the role is responsible for establishing and reporting on continuous improvement programs at the contract sites.

Key Responsibilities:

  • Providing Quality Leadership to meet regulatory, company, certification, and customer requirements.
  • Collaborating with Operations, R&D, and Logistics Management to implement QMS programs and provide team support.
  • Working closely with business and R&D leaders to ensure business continuity and anticipate potential concerns at contract manufacturers.
  • Developing Key Performance Indicators (KPIs) for quality systems and monitoring performance for continuous improvement.
  • Driving improvements in quality systems, including CAPA investigations, SPC, and utilization of statistical tools.
  • Monitoring data and completing follow-up action activities for management reviews at selected sites.
  • Supervising consultants, if necessary, and leading QMS integration for new acquisitions.
  • Mentoring, coaching, and developing staff.
  • Traveling internationally when required and attending conferences.


  • BS/MS degree from an accredited institution
  • Professional typically with 10+ years technical experience and demonstrated track record, with a minimum of 5 years working in Quality Engineering, Quality Management or Lean Six Sigma
  • Generalist in at least 3 areas, e.g., geographies, product types (consumer products, medical device, food, dietary supplements or pharmaceutical) or functional competency (e.g., doc mgmt, electronic systems)
  • Medium level scope of decision making authority
  • Minimum of 3 years’ of supervisory experience
  • Experience with leading CAPA teams and utilizing associated tools to drive resolution
  • Quality Engineering, Quality Management or LSS Experience.
  • Experience working collaboratively with coworkers and external partners
  • Ability to think strategically and translate strategy into action plans.
  • Excellent communication, influence, and presentation skills.
  • Strong analytical and problem-solving abilities.
  • Ability to prioritize and handle multiple projects simultaneously.
  • Practical understanding of statistical tools and quality improvement methodologies.
  • Proficient in Microsoft Office Suite.

If you are ready to make a significant impact on our quality systems and drive continuous improvement in our contract manufacturing processes, we encourage you to apply for the position of Contract Manufacturing Quality Lead. Join our team and contribute to the delivery of high-quality products to our customers.

This role will require some international travel.

In return, we offer a competitive salary package, Company matched pension scheme, Company performance-related bonus, health cash back scheme, generous annual leave entitlement and hybrid working.

To apply, submit your resume and cover letter to. Join our team and make a significant impact in Quality!

For more information on our company, our brands and our culture visit us at

When applying for a role and sending your cv, you understand that the Company will hold your personal data in relation to your prospective employment and will process that data for legitimate business reasons within the requirements of UK data protection laws currently in effect and as they become applicable, including the Data Protection Act 1998, the General Data Protection Regulation (Regulation (EU) 2016/679)) and any successor legislation. Candidate Privacy Notice.

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Role Location

United Kingdom

With offices in London and Folkestone, Kent, our more than 400 employees enjoy numerous benefits.

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DIVERSITY At Church & Dwight

Church & Dwight strives to create an environment where everyone feels free to bring their authentic self to work every day.

We win when we respect every employee for who they are – regardless of gender, age, race, ethnicity, religion, disability, veteran status, sexual orientation or any other differences. We believe that our employees’ contributions are richer because of their diversity. We aim to be a diverse, inclusive and equitable company and are determined to build a culture where people have the power to win together.

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CULTURE At Church & Dwight

We care - about our people, our products, our consumers and our environment. To honor these priorities, we’ve built our culture around the tenants of courage, determination and team spirit. We’re united by our small company feel and inspired by opportunities to make our mark.

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Equal Employment Opportunity for the Disabled At Church & Dwight

As an equal opportunity employer, Church & Dwight is committed to providing access and opportunities to individuals with disabilities. Applicants who require accommodation for accessibility to the online application system, the interview process, completing any pre-employment testing, or any other portion of application process, as a result of impairment from a medical or mental health condition, they may contact 877-809-8449 or email their resume and cover letter to     

To review Church & Dwight’s Equal Opportunities Employer Policy, click link below.

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