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Logistics Tech III

Job Description

A collective energy and ambition. A place where you can make a real difference.

We’re a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

Role Summary                                                          

Ensure the quality and accuracy of Domestic and Canadian Shipping and overall supply chain for Waterpik.  Works closely with freight carriers, internal finance, shipping, planning, order entry and inventory departments. Understand International requirements and US governmental regulations.  Participates in compliance activities related to assigned customers.

Role Accountabilities and Responsibilities                                                   

  • Ensures orders are processed and shipped from both US and CND 3PL locations daily, including arranging for transportation and routing as required in accordance with customer specific routing guides.
  • Acquire current route guides and update web portal with current revisions for assigned customers quarterly.
  • Reviews and disputes compliance charges daily.
  • Creates and reviews customer shipping dates for 3PL on an ongoing basis.
  • Ability to fix broken orders and EDI/ASN issues daily.
  • Monitors reports for the 3PL organizational elements including but not limited to the shipment audit report, EDI sent report, EDI error report, backorder report, unassigned deliveries report. Corrects discovered errors that impact customer satisfaction, company financials and regulatory requirements daily.
  • Assists other departments with troubleshooting of the Oracle system as it pertains to Order Management as needed.
  • Audits, monitors and reconciles 3PL sub-inventory locations, orgs, and other items in operating system as required.
  • Ability to set up elements in Oracle that apply to logistics, including but not limited to SCAC codes and  shipping methods.
  • Provides training on Oracle Software and systems and team processes as required.
  • Work until all month end processes are complete on last day of the month as assigned.
  • Understand and monitor FOB Destination customers to support month end/year end reporting.
  • Travels to 3PLs, domestically and internationally, to audit procedures, representing Waterpik in a professional and ethical manner as needed.
  • Works to continually improve processes within our team.
  • Writes and updates work instructions for all personally assigned tasks yearly.
  • Perform all other tasks as assigned.

Operating Knowledge, Skills, and Abilities                                                       

  • Demonstrate the ability to set priorities, work and make logistics decisions under minimum supervision. 
  • Possess good problem-solving skills and strong attention to detail.
  • Ability to communicate clearly through written and presentation skills. 
  • Must have a strong understanding of EDI and ASN as it relates to Logistics
  • Use of discretion with sensitive material and information is required.
  • Must have ability to work in Excel, PowerPoint, and Word.
  • Knowledgeable of issues and changes in import and export regulations, technologies and the transportation industry.
  • Supports the Mission and Goals of the Company through team participation, systems and process development and professional and personal improvement.
  • Ability to work cross-functional on logistic issues with other teams.
  • Conducts all activities in a manner that is at all times fair, moral, ethical, legal and in compliance with all corporate policies.

Education and Experience                                                          

  • Bachelors degree preferred.
  • High school diploma or equivalent required.
  • Knowledge of Customs -Trade Partnership Against Terrorism (C-TPAT)
  • Knowledge of Inco terms and application to domestic and International shipping.
  • Knowledge of shipping terms and application to shipping process.

Required Training

A minimum of 4 years experience in an order fulfillment environment, performing order entry, fulfillment, scheduling or logistics planning, preferably in an Oracle-based system.

Reporting Relationship:  Reports directly to the Department Leader/Manager

Supervisory Duties:  None

Salary and Benefits

Water Pik, Inc., a partner company of Church & Dwight Company, Inc., supports our employee’s wellbeing and regularly benchmarks with other companies in our industry to offer an extensive Total Reward package for this position.  Salary will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Estimated pay:  $25.89 – 29.76 Hourly

Medical, Dental, Vision Insurance / Healthcare and Dependent Care Flexible Spending / Health Savings Account / Commuter Reimbursement Account

Vacation / Holiday / Sick Time / Pandemic Leave  / Short and Long Term Disability / Life & AD&D / Spouse/Child Optional Life / Supplemental Life & AD&D / Family and Medical Leave / Bereavement

Adoption Assistance / Tuition Reimbursement / Employee Assistance Program / Identity Theft Protection / Critical Illness Insurance

Savings and Profit Sharing Plan / 401(k) Match / Employee Stock Purchase Plan

This information is provided in compliance with the Colorado Equal Pay for Equal Work Act and is the company's good faith and reasonable estimate of the compensation range and benefits offered for this position.  The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.

Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.

For more information on our company, our brands and our culture visit us at

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Role Location

United States

With corporate offices and major plants across the country, we’re building consumer products and connecting with global offices from the place where it all began.

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DIVERSITY At Church & Dwight

Church & Dwight strives to create an environment where everyone feels free to bring their authentic self to work every day.

We win when we respect every employee for who they are – regardless of gender, age, race, ethnicity, religion, disability, veteran status, sexual orientation or any other differences. We believe that our employees’ contributions are richer because of their diversity. We aim to be a diverse, inclusive and equitable company and are determined to build a culture where people have the power to win together.

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CULTURE At Church & Dwight

We care - about our people, our products, our consumers and our environment. To honor these priorities, we’ve built our culture around the tenants of courage, determination and team spirit. We’re united by our small company feel and inspired by opportunities to make our mark.

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Equal Employment Opportunity for the Disabled At Church & Dwight

As an equal opportunity employer, Church & Dwight is committed to providing access and opportunities to individuals with disabilities. Applicants who require accommodation for accessibility to the online application system, the interview process, completing any pre-employment testing, or any other portion of application process, as a result of impairment from a medical or mental health condition, they may contact 877-809-8449 or email their resume and cover letter to     

To review Church & Dwight’s Equal Opportunities Employer Policy, click link below.

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