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Product Quality Lead

Job Description

A collective energy and ambition. A place where you can make a real difference.

We’re a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

Role Summary

Reporting to the US Business & Product Quality Head, the Product Quality Lead is a technical expert in regulatory requirements, standards, and best practices in one or more regulatory classification areas. This position is responsible for quality oversight of new product launches, and product changes, ensuring to maintain high quality and applicable compliance. This position will work closely with R&D, Regulatory, Analytical, Manufacturing Plant Quality and Operations to support successful launches and influence these functions in the development of a new product quality plan and change control documents. The position is also a key contributor to issue resolution utilizing quality engineering skills to ensure on-time commercialization. This position is responsible for the review, approval and release of first to market of approximately 20 – 40 new products/improvements per year.

Key Responsibilities

· Quality oversight of new product development projects from conception to commercialization, involving both internal and external manufacturing.

· Lead cross-functional teams to support the resolution of corporate-level quality issues related to new product launches.

· Escalate areas of non-compliance to management and manage field actions as appropriate.

· Develop new processes and procedures that are effective, efficient, agile, and compliant to all applicable regulations and requirements.

· Oversee implementation of new processes to ensure adherence to requirements.

· Test, confirm and/or improve processes to ensure they are in control and being followed.

· Champion “lessons learned” reviews, implement key outputs and identify potential trends for improvement initiatives.

· Keep current on trends in the marketplace, with the competition, and in the organization

· Promotes culture of collaboration and teamwork across organizational boundaries

· Develops others through coaching, feedback, exposure and stretch assignments

Skills and Competencies

· Demonstrated ability to influence cross functionally to deliver against goals and objectives

· Excellent verbal and written skills; able to analyze, define and effectively convey difficult and complex issues to all levels of the organization.

· Ability to work with all levels of management and to build relationships across disciplines.

· Team minded, detail-oriented, proactive self-starter.

· Ability to prioritize and to handle multiple projects simultaneously.

· Global business mindset, understanding of commercial processes, strong business acumen.

· Practical understanding, interpretation, and application of GMPs.

· Working knowledge of data analysis/statistical methods

· Experience with investigations, CAPA, and field actions.

· Excellent influence, persuasion, communication, and presentation skills

· Strategic and creative problem-solving skills

· Approaches work with energy and optimism.

· Experience leading complex global projects a plus.

· Standard computer-based software knowledge (Microsoft Office Suite)

Education and Experience

· Minimum Bachelor’s degree from an accredited institution in a related field

· Minimum 10 years technical experience and a demonstrated track record

· In depth knowledge in at least 2 areas: Consumer products, medical device, food, dietary supplements, or pharmaceuticals

· Supervisory experience preferred

· Black Belt a plus

· Manufacturing plant experience and/or R&D process/product experience a plus

Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.

For more information on our company, our brands and our culture visit us at

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Role Location

United States

With corporate offices and major plants across the country, we’re building consumer products and connecting with global offices from the place where it all began.

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DIVERSITY At Church & Dwight

Church & Dwight strives to create an environment where everyone feels free to bring their authentic self to work every day.

We win when we respect every employee for who they are – regardless of gender, age, race, ethnicity, religion, disability, veteran status, sexual orientation or any other differences. We believe that our employees’ contributions are richer because of their diversity. We aim to be a diverse, inclusive and equitable company and are determined to build a culture where people have the power to win together.

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CULTURE At Church & Dwight

We care - about our people, our products, our consumers and our environment. To honor these priorities, we’ve built our culture around the tenants of courage, determination and team spirit. We’re united by our small company feel and inspired by opportunities to make our mark.

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Equal Employment Opportunity for the Disabled At Church & Dwight

As an equal opportunity employer, Church & Dwight is committed to providing access and opportunities to individuals with disabilities. Applicants who require accommodation in the job application process may contact 877-809-8449 or email their resume and cover letter to Please note that these options are available only to those needing an accommodation because of a medical condition or disability. All email submissions should include “Accommodation needed” in the subject line as well as information related to the specific position you are interested in (requisition number, job title, location, etc.). Church & Dwight will not respond to inquiries made to or 877-809-8449 that are not related to accessibility of the online application system by persons with medical conditions or disabilities. To review Church & Dwight’s Equal Opportunities Employer Policy, click link below.

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