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Design Thinking Manager

Job Description

A collective energy and ambition. A place where you can make a real difference.

We’re a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

Role Summary     

As part of the R&D Transformative and Consumer Experience team, the Design Thinking (DT) Manager will lead and coordinate the implementation of human centered design thinking-like methodologies and programs across the Church& Dwight R&D organization. The role will champion the use of design thinking research (also referred to as human-centered design or design research) methodologies to probe, assess and evaluate behaviors of targeted groups of people and then translate that knowledge into meaningful information and designs to uncover new consumer insights and to facilitate the development of new transformative products across various categories within the C&D diverse portfolio. The incumbent will collaboratively interact with various R&D groups, being an active proponent and advocate of innovation and design through design thinking-like methodologies.

Role Accountabilities and Responsibilities  

  • Define, structure, and coordinate various DT steps across multiple categories and in a matrix-type organization. This includes, but not limited: conducting research to explore and evaluate desired experiences, analyzing research data, presenting and story-telling findings, and making prioritized recommendations.
  • Clearly communicate methodologies and research findings with a strategic voice, with prioritized recommendations and potential solutions to developers, designers, and steering committees.
  • Interact regularly with senior R&D and business leaders, since this position involves engaging with stakeholders and business leaders in an advisory capacity in identifying clear expectations for DT and associated results.
  • Implement, continuously optimize, and lead the R&D internal Design Thinking program and the associated processes and metrics.
  • Foster the “democratization” of DT across the organization through training and mentoring of internal DT champions.

Education and Experience                    

  • Minimum of B.S. degree from an accredited institution in a related field with at least 10+ years of experience in design thinking experience in the consumer products field (or relevant associated fields)
  • Consumer research within an R&D organization a plus
  • Training Certification in Design Thinking or other Innovation methodologies

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COVID VACCINE REQUIREMENT*: To support the health and safety of our team members, successful candidates for employment in this role must (1) be fully vaccinated against COVID-19 as defined by the Centers for Disease Control and Prevention (CDC) and to have submitted proof of vaccination status, or (2) request and receive an approved accommodation based on medical circumstances or sincerely held religious beliefs, practices or observances.

*Only applicable for Corporate positions based in Princeton, NJ and Ewing, NJ

Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.

For more information on our company, our brands and our culture visit us at http://www.churchdwight.com/


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Research and Development

Innovate, Inspire, Collaborate across functions and Strive to make an impact. All in a day’s work in our R&D employees.

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Role Location

United States

With corporate offices and major plants across the country, we’re building consumer products and connecting with global offices from the place where it all began.

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DIVERSITY At Church & Dwight

Church & Dwight strives to create an environment where everyone feels free to bring their authentic self to work every day.

We win when we respect every employee for who they are – regardless of gender, age, race, ethnicity, religion, disability, veteran status, sexual orientation or any other differences. We believe that our employees’ contributions are richer because of their diversity. We aim to be a diverse, inclusive and equitable company and are determined to build a culture where people have the power to win together.

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CULTURE At Church & Dwight

We care - about our people, our products, our consumers and our environment. To honor these priorities, we’ve built our culture around the tenants of courage, determination and team spirit. We’re united by our small company feel and inspired by opportunities to make our mark.

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Equal Employment Opportunity for the Disabled At Church & Dwight

As an equal opportunity employer, Church & Dwight is committed to providing access and opportunities to individuals with disabilities. Applicants who require accommodation in the job application process may contact 877-809-8449 or email their resume and cover letter to jobs@churchdwight.com. Please note that these options are available only to those needing an accommodation because of a medical condition or disability. All email submissions should include “Accommodation needed” in the subject line as well as information related to the specific position you are interested in (requisition number, job title, location, etc.). Church & Dwight will not respond to inquiries made to jobs@churchdwight.com or 877-809-8449 that are not related to accessibility of the online application system by persons with medical conditions or disabilities. To review Church & Dwight’s Equal Opportunities Employer Policy, click link below.

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