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Team Leader, Customer Strategic Planning

Job Description

A collective energy and ambition. A place where you can make a real difference.

We’re a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

The Team Leader is responsible for leading a direct selling organization as well as selling directly to deliver accelerated revenue, profit, and cost objectives versus the balance of the market. The Team Leader is responsible to fully engage the customer across multiple functions (Supply Chain, e-Commerce, Marketing, Operations) by leveraging Church & Dwight multifunctional associates. The Team Leader is accountable for the development of Joint Business Plans with customers across buying/merchandising, supply chain, marketing and e-commerce. Working with Church & Dwight functional leaders, the Team Leader aligns internal functions to customer requirements and objectives so that the functional resources have clarity in direction and capability to deliver results.

Role Accountabilities and Responsibilities (Describe the 5-7 major accountabilities)

• Deliver annual sales, trade-spending, cost to serve and profit goals

• Provide leadership, direction and support to Functional Resources to deliver revenue and profit objectives

• Execution of DSMP’s to minimize marketplace conflict

• Influences customer’s strategic direction at the highest levels across critical customer departments

• Drives personal relationships with key customer leaders across functions

• Facilitates customer meetings to delivery corporate functional expertise

• Maximizes Enterprise to Enterprise connections

• Responsible for overall financial management (Siebel/Thor, Trade Spend, Deductions, Slotting, SG&A)

• Collaboration with Commercial Strategy and Innovation to deliver an annual plan meeting the customer needs

• Annual assessment of organizational talent, and development of High Potential Associates.

• Ongoing collaboration with Church & Dwight functional leaders to jointly manage team resources and to establish required business direction

• Accountable to ensure the customers’ requirements are identified across functions as an input to the Channel Strategy Development process.

Education and Experience

• Bachelor’s Degree Required

• Must have a minimum 5-7 years of experience within CPG industry (TM, Sales Planning, Field Sales and or Category Management)

• Must have minimum 2+ year’s management experience

• Experience managing broker network preferred

• Proficient in Excel, PowerPoint, Syndicated Data, Trade Promotion Management

• Position requires individual to have a thorough understanding of business financials and experience presenting to executive level personnel within their own company; and at top Retailers.

Skills and Competencies

• Customer Management

• Build Effective Teams/Developing Direct Reports and Others

• Selling and negotiation

• Operational management mindset

• Finance, Budgeting & Trade Spending

• Retail Acumen

• Interdepartmental Collaboration

Required Training

· On-Boarding

· Code of Conduct

· Sexual Harassment Avoidance

Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.

For more information on our company, our brands and our culture visit us at

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Role Location

United States

With corporate offices and major plants across the country, we’re building consumer products and connecting with global offices from the place where it all began.

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DIVERSITY At Church & Dwight

Church & Dwight strives to create an environment where everyone feels free to bring their authentic self to work every day.

We win when we respect every employee for who they are – regardless of gender, age, race, ethnicity, religion, disability, veteran status, sexual orientation or any other differences. We believe that our employees’ contributions are richer because of their diversity. We aim to be a diverse, inclusive and equitable company and are determined to build a culture where people have the power to win together.

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CULTURE At Church & Dwight

We care - about our people, our products, our consumers and our environment. To honor these priorities, we’ve built our culture around the tenants of courage, determination and team spirit. We’re united by our small company feel and inspired by opportunities to make our mark.

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Equal Employment Opportunity for the Disabled At Church & Dwight

As an equal opportunity employer, Church & Dwight is committed to providing access and opportunities to individuals with disabilities. Applicants who require accommodation in the job application process may contact 877-809-8449 or email their resume and cover letter to Please note that these options are available only to those needing an accommodation because of a medical condition or disability. All email submissions should include “Accommodation needed” in the subject line as well as information related to the specific position you are interested in (requisition number, job title, location, etc.). Church & Dwight will not respond to inquiries made to or 877-809-8449 that are not related to accessibility of the online application system by persons with medical conditions or disabilities. To review Church & Dwight’s Equal Opportunities Employer Policy, click link below.

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